This guide walks you through connecting your own domain name to Bouncy so you can use it for your deeplinks, app links, and websites.
Before You Start
You must be on a paid plan (Growth, Scaling, or Dominance) to use custom domains
You need access to your domain's DNS settings (usually through your domain registrar like GoDaddy, Namecheap, Cloudflare, etc.)
Make sure you haven't reached your plan's domain limit
Step 1: Open the Custom Domains Page
Navigate to Custom Domains in the sidebar, or go to the Domains section in your dashboard.
Step 2: Add Your Domain
Click the Add Domain button
In the input field, type your domain name (e.g.,
links.yourbrand.comoryourbrand.com)
Bouncy automatically strips https:// and www. prefixes, so you can paste a full URL and it will extract the domain for you.
Bouncy validates the domain format before proceeding
Click Connect Domain to submit
Step 3: Configure Your DNS Records
After adding the domain, Bouncy will show you the DNS records you need to add. The records differ depending on whether you're connecting a root domain or a subdomain.
For Root Domains (e.g., yourbrand.com)
You need to add two DNS records at your registrar:
Type | Host/Name | Value |
A |
|
|
TXT |
| Your unique verification code (shown on screen) |
For Subdomains (e.g., links.yourbrand.com)
You need to add two DNS records at your registrar:
Type | Host/Name | Value |
CNAME |
|
|
TXT |
| Your unique verification code (shown on screen) |
The TXT record host should be _bouncy at your domain. Some registrars may require you to enter _bouncy.yourdomain.com — check your registrar's documentation.
Step 4: Wait for DNS Propagation
DNS changes can take anywhere from a few minutes to 48 hours to propagate worldwide, though most changes take effect within 15-30 minutes.
You can use Bouncy's built-in DNS Propagation Checker to monitor progress.
Step 5: Verify Your Domain
Once your DNS records have propagated:
Go back to the Custom Domains page
Find your domain in the list — it will show a PENDING_VERIFICATION status
Click the Verify button next to your domain
Bouncy will check your DNS records and, if everything is correct, update the status
Domain Statuses
Your domain will move through these statuses:
Status | Meaning |
PENDING_VERIFICATION | Domain added but DNS records not yet verified |
VERIFIED | DNS records confirmed; domain is being provisioned |
ACTIVE | Domain is fully connected and ready to use |
Once your domain shows ACTIVE, you can select it when creating deeplinks, app links, or websites.
Tips for a Smooth Setup
Double-check your DNS records — a small typo in the record value will prevent verification
Remove conflicting records — if you have existing A or CNAME records for the same host, remove them first
Be patient with propagation — while most changes propagate quickly, some registrars can take up to 48 hours
Use the propagation checker — Bouncy's built-in tool queries Google's DNS servers to check if your records are visible
What's Next?