Step 1 — Purchase a Domain
Buy a domain from any external provider such as:
GoDaddy
Namecheap
Spaceship
Or any registrar of your choice
Step 2 — Add Your Domain in Bouncy
In your Bouncy dashboard, go to the left sidebar and click Custom Domains
In the input field, type your domain (root domain or subdomain)
Click Add Domain
Step 3 — View DNS Configuration
After adding your domain, it will appear in your domain list
Click View DNS to see the DNS records you need to set at your domain provider
Step 4 — Update DNS Records
A popup will appear showing:
Expected Values (what Bouncy requires)
Current Values (what your domain currently has)
Update your domain’s DNS settings at your registrar to match the expected values exactly.
Step 5 — Verify Your Domain
Wait 10–15 minutes for DNS changes to update (sometimes it can take longer depending on your provider)
Click Verify next to your domain in the Custom Domains list
Once verified, your domain is ready to use with Bouncy
If everything is correctly set and you verify the domain, it should look like this:
💡 Tip: If your domain isn’t verifying after following the steps, it’s usually due to DNS propagation (can take up to 24 hours) or a configuration error.
💬 Need Help? Contact our Live Chat Support from your dashboard and we can walk you through the setup in real-time.