If you purchased a domain through Bouncy's domain marketplace, you can manage all aspects of the domain directly from your Bouncy dashboard.
Viewing Domain Details
Go to Custom Domains in the sidebar
Find the domain you purchased
Click on the domain or its Manage button
You'll see the following information:
Registration date — when the domain was originally registered
Expiry date — when the domain registration expires
Renewal price — the cost to renew for another year
Status — whether the domain is active, pending, or expired
Renewing Your Domain
Manual Renewal
If your domain is approaching its expiry date, you can renew it manually:
Go to Custom Domains and find the purchased domain
Click Manage to open the domain details
Click the Renew Now button
You'll be redirected to a Stripe checkout page to pay the renewal fee
After payment, the domain's expiry date will be extended by one year
We recommend renewing at least 2 weeks before the expiry date to avoid any disruption in service.
Auto-Renewal
You can enable auto-renewal so your domain renews automatically before it expires:
Go to your domain's management page
Find the Auto-Renewal toggle
Turn it on
When auto-renewal is enabled, Bouncy will automatically charge your payment method on file and renew the domain before it expires. You'll receive an email notification when auto-renewal is processed.
To disable auto-renewal, simply toggle it back off. You'll then need to renew manually before the expiry date.
What Happens If My Domain Expires?
If your domain expires and is not renewed:
Links stop working — all deeplinks, app links, and websites using the domain will become inaccessible
Grace period — most TLDs offer a grace period (typically 30-45 days) during which you can still renew at the standard price
Redemption period — after the grace period, the domain enters a redemption period with higher renewal fees
Domain release — eventually, the domain is released and becomes available for anyone to register
Don't let your domain expire if you have active links using it. Enable auto-renewal or set a calendar reminder.
Transferring Your Domain
If you want to transfer a domain purchased through Bouncy to another registrar:
Contact Bouncy support to request a domain transfer
The support team will provide the necessary authorization codes and unlock the domain
Follow the receiving registrar's transfer process
Domain transfers are handled through support requests. There is no self-service transfer option at this time.
Deleting a Purchased Domain
If you no longer need a domain purchased through Bouncy:
Go to your domain's management page
Click the Delete option
Confirm the deletion
Important considerations:
Deleting the domain removes it from your Bouncy account
This does not cancel the domain registration — you still own the domain until it expires
Any links using this domain will stop working
This action frees up a custom domain slot on your plan
Domain Registration vs. Bouncy Connection
It's important to understand the difference:
Domain Registration | Bouncy Connection | |
What it is | Ownership of the domain name | Using the domain with Bouncy |
What controls it | Domain registrar (managed through Bouncy for purchased domains) | Bouncy custom domain settings |
Expiry | Annual renewal required | Active as long as connected |
Removing from Bouncy | Does not cancel registration | Disconnects domain from links |
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