As a team Owner, you can change the role of any team member to adjust their permissions. This guide explains how to promote or demote team members.
Who Can Change Roles?
Only the Owner can change team members' roles.
Owners can promote Members to Admins
Owners can demote Admins to Members
Admins and Members cannot change anyone's role
How to Change a Role
Step 1: Open Team Management
Navigate to Team in the sidebar to view your members table.
Step 2: Find the Member
Locate the team member whose role you want to change.
Step 3: Open the Context Menu
Click the actions button (three dots or context menu icon) next to the member's name.
Step 4: Select Change Role
Click Change Role from the context menu. You'll see the available role options:
Admin — elevated permissions for team management
Member — standard access for everyday use
Step 5: Confirm the Change
Select the new role and confirm. The change takes effect immediately.
What Changes When a Role Changes
Promoting Member to Admin
When you promote a Member to Admin, they gain the ability to:
Invite new team members
Remove Members from the team
Access team management features
View the activity log
Their role badge changes from green (Member) to blue (Admin).
Demoting Admin to Member
When you demote an Admin to Member, they lose the ability to:
Invite or remove team members
Access team management settings
Some administrative functions
Their role badge changes from blue (Admin) to green (Member).
Demoting an Admin does not remove them from the team — it only reduces their permissions.
Can I Change the Owner?
The Owner role is fixed and cannot be changed through the standard role change process. The Owner is the person who created the team (or the account holder).
If you need to transfer ownership, contact Bouncy support for assistance.
Tips
Promote carefully — Admins can invite new members and remove existing Members, so only promote people you trust
Start as Member — when inviting someone new, assign the Member role first. You can always promote later.
Changes are instant — there's no confirmation email or delay. The person's permissions update the moment you change their role.
Communicate changes — let team members know when their role changes so they understand their new permissions
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